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Testimonies

"You are the BEST! This is why I don't ever worry about looking at other insurance companies. You guys always take great care of me!"

Jon K. of Phoenixville

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"We want to thank your employee, Ben Moyer, for discovering a claim error and bringing it to our attention.  We are proud to work with such a fine agency as FIFS, LLC who diligently work for their clients and our insureds each and every day."

Mike Z.
Goodville Mutual

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"The strengths of FIFS are their staff and personal service. They are always quick to respond to phone calls or email. They go above and beyond what other companies might do. I would give FIFS an A+ for their service and expertise."

Cheryl O.
Spring Hill Realty

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"I needed help with insurance certificates for local townships and FIFS employees helped me with this promptly and courteously. Previously, FIFS employees came to us with an opportunity for reduced premiums for our property and liability insurance. This resulted in nice savings for us. We are very appreciative when a company is proactive in saving us money."

Bradley A.
Salford Mennonite Church

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"When we have a question or problem, FIFS is always available to assist us. If the answer is not readily available, they always provide an update as to when it will be resolved. I can always count on them to follow up and make sure that we received the information that was requested."

Business Manager
A Local Municipality

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"I will continue to recommend you and your company as we have been very pleased with our experience at Franconia Insurance."

Lori K. of Pottstown

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"Chad Yoder of Franconia Insurance & Financial Services was a trustworthy advocate, who helped us resolve a difficult homeowner's claim. His expertise, sound advice, and loyalty gives us peace of mind that we will be made "whole again" if catastrophe strikes again. This kind of personal concern for our welfare is why we chose Franconia Insurance to protect our home for the last 22 years."

Donna W. of Allentown

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"I wanted to take a minute and let you know what an asset you have in Rhonda Cassel. Rhonda has always been positive and helpful when I call and she never made me feel like I was inconveniencing her. She asked the right questions and responded both courteously and professionally. Please extend my thanks to Rhonda."

Cindy R.
Supervisor, Local Bank

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"It became evident to us the high quality insurance coverage and service in place for our farm when we experienced a fire in our barn. A visit from FIFS within a half hour of us contacting the office to report the fire was not only appreciated, but expedited the claim process. We found the adjuster to be fair in our settlement and responsive to our questions and concerns."

Daryl K. of Harleysville

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