|
We welcome you to contact us at FIFS! We are always available to answer your questions and are ready to help you on the road to financial security!
- Call toll-free 1-800-332-4141 or (local) 267-384-5300.
- Visit our office at 199 Telford Pike, Telford, PA 18969.
- Fax us at 267-384-5315.
- E-mail the staff member you wish to contact using the directory below.
Our office is open Monday through Friday from 8:30 a.m. to 5:00 p.m.
We look forward to hearing from you!
For driving directions to our office, click here.

Staff Directory
Administration:
John L. Frankenfield, CWCA, President
Melody Byler, Receptionist
Denise Kiser, CISR, Accounting Manager
Helen Riccardi, Assistant to President/Office Manager
Connie Jones, IT Manager
Commercial Lines:
Kyle Zehr, CIC, CWCA, Manager
Jim C. McMichael, Commercial Lines Agent
Lona Edwards, Customer Service Agent
Joanne Runyan, API, CISR, Customer Service Agent
Jennifer Sotos, Customer Service Agent
Personal Property & Casualty:
Chad D. Yoder, CIC, CISR, Producer/Manager
Rhonda S. Cassel, CISR, Customer Service Agent
Sarah F. Derstine, CISR, Customer Service Agent
Janelle Godshall, Clerical Support
Karla Myers, CISR, Project Coordinator
Corrina L. Neff, CISR, Customer Service Agent
Katelyn D. Whitcomb, CISR, Customer Service Agent
Life & Health:
J.R. Hager, LUTCF, Life & Health Insurance Manager
Bradley D. Shelly, RHU, MMA Counselor
Trish Sneddon, CSA, CLTC, Life & Health Agent/MMA Counselor
Douglas M. Dougherty, CSA, Financial Advisor
Judy Pearson, Administrative Assistant
Capital Advisor Group:
Sidney J. Ruth, CPA, CFP®, Capital Advisor Group Manager
Kristel Leavy, Customer Service
Not sure who to contact? Send us an e-mail and a specialist will get in touch with you!
General Information
Customer Service
Home/Auto Customer Services |
|